CFEI Feedback, Reviews, & Graduate Data
Graduate feedback gives prospective CFEI® candidates a closer look at the training experience. This page brings together global participant surveys, public reviews and comments about the course and its value to educators.
NFEC also uses feedback to refine its training and resources. The examples below show what participants valued and how their suggestions have informed improvements.

Graduate Survey Data
NFEC surveys participants throughout the course to understand their progress and training experience. The figures below reflect self-reported responses from 1,655 graduates of the global program, including 93% reporting increased confidence and 93% recommending the training.
Increase of Confidence
Do you feel more confident and qualified to empower others with financial wellness programming?
Recommend
Would you recommend that other financial educators complete this class before teaching financial literacy?
Constructive Feedback
Not all feedback is glowing – and that’s a good thing. Over the years, graduates have shared suggestions that have helped us refine and improve the CFEI® program. By listening to these perspectives, we’ve been able to strengthen the training experience, add new resources, and continue raising the standard for financial educator preparation.
Top 5 critiques of the course in the past and how we resolved those issues:

| Student Comments | How We Resolved It |
|---|---|
| Lacked areas in the training manual to add notes. | We created a comprehensive course manual that consolidates all lessons and leaves room for student notes. |
| It was challenging to locate specific training resources. | A full platform update occurred in 2025 that provided streamlined navigation, easy course progress, and added walkthrough videos. |
| Desire for more personal support. | In addition to existing weekly live training sessions, email, and chat support, we introduced onboarding calls, daily support calls, and a personal consultation call upon graduation. |
| Request for more videos and diverse training formats. | In 2025, we added over 89 new training videos in a variety of formats to engage different learning styles and keep the content dynamic. |
| Need for more real-world examples to apply in teaching. | Every chapter now includes expanded case studies, sample activities, and practical applications to help instructors bring lessons to life. |
NFEC uses participant feedback to improve the CFEI® program, strengthen resources and refine the learning experience for future candidates.

